We are looking for a dedicated and detail-oriented individual to manage courier operations and customer support at Indian Courier Company (ICC). The role involves handling daily shipment bookings, coordinating with courier partners, assisting clients with portal usage, resolving delivery issues, and ensuring smooth operations.
The ideal candidate should have good communication skills (Hindi & English), basic computer knowledge (Excel, Google Sheets, Email), and a customer-first approach. Prior experience in logistics, courier, or e-commerce support will be an advantage.