Sales Executive – Hotel Industry (Roles & Responsibilities)
Identify and generate new business opportunities for the hotel.
Develop and maintain relationships with corporate clients, travel agents, and event organizers.
Conduct sales calls, client meetings, and hotel presentations.
Promote room bookings, banquet facilities, conferences, and other hotel services.
Achieve monthly and annual sales targets set by management.
Prepare and submit sales reports, forecasts, and market analysis.
Negotiate rates, contracts, and business agreements with clients.
Coordinate with operations and reservations teams to ensure smooth service delivery.
Follow up on leads, inquiries, and customer feedback.
Monitor competitor activities and market trends.
Participate in trade fairs, exhibitions, and networking events.
Ensure high levels of customer satisfaction and repeat business.
Maintain accurate client records in the CRM system.
Support marketing campaigns and promotional activities.
Build long-term partnerships to maximize hotel revenue.
Key Skills Required
Excellent communication and negotiation skills.
Strong customer relationship management.
Sales and target-oriented mindset.
Good presentation and networking skills.
Knowledge of hotel operations and hospitality industry trends.
Proficiency in MS Office and hotel CRM systems.