రిలేషన్షిప్ ఆఫీసర్

Job Description

Job Description: Relationship Manager – Home Loans

Position: Relationship Manager – Home Loans

Department: Home Loans / Retail Banking

Experience: 0-6 years

Location: chamarajanagar

Employment Type: Full-time

Reporting To: Sales Manager / Branch Manager

Job Summary

We are looking for an energetic and customer-focused Relationship Manager – Home Loans to drive home loan business by acquiring new customers, developing relationships with property dealers and builders, and ensuring a smooth loan process from lead generation to disbursement.

Key Responsibilities

Generate new home loan leads through direct sourcing, referrals, property dealers, builders, and other channels.

Meet prospective customers, understand their financial requirements, and recommend suitable home loan products.

Achieve monthly and quarterly sales targets for home loan acquisition and disbursement.

Build and maintain strong relationships with customers, builders, brokers, and channel partners.

Collect and verify customer documents required for loan processing.

Coordinate with credit, operations, legal, technical, and other internal teams to ensure timely processing.

Follow up with customers throughout the loan journey, from application to sanction and disbursement.

Maintain regular follow-ups on leads and ensure effective conversion.

Cross-sell relevant banking/financial products wherever applicable.

Ensure all customer interactions and loan documentation comply with company policies and regulatory requirements.

Maintain accurate records of leads, applications, sanctions, and disbursements.

Provide regular sales reports and updates to the reporting manager.

Key Skills

Strong sales and customer relationship management skills.

Good communication and negotiation abilities.

Knowledge of home loans, housing finance, and basic credit processes.

Ability to generate leads through field sales and networking.

Good follow-up and conversion skills.

Target-oriented and self-motivated approach.

Basic knowledge of MS Office and CRM systems.

Ability to work independently and as part of a team.

Educational Qualification

Graduate in any discipline.

MBA/PGDM in Sales, Marketing, Finance, or a related field is an advantage.

Preferred Experience

Experience in home loans, housing finance, retail banking, LAP, or financial services is preferred.

Candidates with experience in direct sales or channel sales may also be considered.

Key Performance Indicators (KPIs)

Monthly home loan disbursement.

Lead generation and conversion.

Number of new customer acquisitions.

Sanction-to-disbursement ratio.

Customer and channel partner relationships.

Quality and accuracy of loan applications.

Achievement of assigned sales targets.

Compensation

Salary: [2.5lpa/annum] + incentives

Incentives: Performance-based incentives as per company policy.

Ideal Candidate

The ideal candidate should be a result-oriented sales professional with strong local market knowledge, excellent communication skills, and the ability to build relationships with customers and property/channel partners.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 0 - 6 months of experience.