Job Descriptions Designation Department Relationship Officer MSME Sales Reporting To Branch Manager Is responsible for management of the LAP business activities in the assigned communities. Position Summary: • Is responsible for identification of prospective Customers • Is responsible for communication of the case with Sales Manager • Is responsible to solve queries and schedule disbursement • Ensures Collection of bounced cases Key Responsibilities • Source a new customer through Field • Calls & identifies prospective customer for LAP loan as per data given by JLG team • Completes the collection of KYCs from prospective customer & sends it to sales credit team for CIBIL & Equifax • If CIBIL & Equifax is clear, collects all required documents from customer • Carries out discussion of the case with Sales Manager • Solves case queries given by Credit Team • Solves legal queries given by lawyer • Schedules disbursement with the help of Credit Team • Help to collection team if required for collection of EMI & BPI amount in bounced cases. Qualifications • Minimum 12th complete