Field Support Engineer

Candidate must be prepared for frequent travel to remote areas of mapped location branches as required by the project (Mandatory for Field Support profile). 

Must be available Monday to Saturday (Mandatory for Field Support profile) with no holidays on Saturdays except of client site holidays.

Provide technical support and assistance to end-users regarding computer hardware, peripherals, Application, Networking, and others related to systems.

Diagnose and resolve hardware and connectivity issues for desktops, laptops, printers, scanners, and other peripherals as well as applications issue also.

Install, configure, and upgrade hardware components such as memory, hard drives, CPUs, Motherboard, Screen, and other peripherals as per actual requirements.

Conduct hardware repairs and replacements as needed, either on-site or through vendor support channels.

Collaborate with other IT staff to troubleshoot complex hardware-related problems and identify root causes.

Perform preventive maintenance tasks to ensure the reliability and longevity of desktop hardware based on project requirements.

Should be perform the endpoint compliance check and Physical Asset verification whenever required asper project assignment.

Candidate Must be able to troubleshoot connectivity issues related to Cat5 or Cat6 LAN cables, troubleshoot LAN cables, and perform LAN redressing in switch racks.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 6 months - 4 years of experience.