
Handle gold loan processing strictly as per company policies and guidelines
Evaluate and verify gold ornaments for purity, weight, and eligibility
Explain gold loan schemes, interest rates, and repayment terms to customers
Ensure accurate documentation and KYC verification
Maintain proper records of gold loans and customer details
Provide excellent customer service and build long-term relationships
Ensure safe handling and storage of gold
Achieve assigned business targets and contribute to branch growth
Follow all compliance, security, and audit requirements
Fresher or minimum 2 years of experience in gold loan operations
Knowledge of gold appraisal and loan procedures is mandatory for experienced candidates
Basic computer knowledge and documentation skills
Good communication and customer-handling skills
Honest, responsible, and capable of working under company policies
Gold valuation & appraisal
Customer service & relationship management
Documentation & compliance
Attention to detail
Sales and target-oriented mindset
Monthly Salary: ₹16,500 – ₹25,000 (based on experience & performance)
Incentives as per company policy
Job security and growth opportunities