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Field Officer – Job Description

Job Title: Field Officer
Department: Operations / Field Operations
Employment Type: Full-time

Job Summary

The Field Officer is responsible for managing day-to-day field activities, visiting assigned locations, coordinating with customers/partners, collecting information or documents, monitoring operations, and preparing regular field reports.

Key Responsibilities

• Conduct regular field visits as per assigned schedules.

• Coordinate with customers, vendors, local teams, and other stakeholders.

• Collect and verify required documents, data, payments, or information.

• Monitor field activities and ensure compliance with company procedures.

• Identify and resolve field-level issues promptly.

• Maintain accurate records of visits, activities, and observations.

• Submit daily/weekly field reports to the reporting manager.

• Follow up on pending cases, customer requests, or operational activities.

• Achieve assigned field targets and productivity goals.

• Escalate critical issues to the supervisor or management.

• Ensure professional conduct and represent the company appropriately in the field.

Required Qualifications

• Graduate or 12th pass, depending on the role.

• Good communication and interpersonal skills.

• Basic knowledge of MS Office / mobile applications.

• Ability to travel extensively within the assigned area.

• Good organizational and reporting skills.

• Ability to work independently and meet deadlines.

• Valid two-wheeler driving licence may be required.

Preferred Skills

• Field sales or operations experience.

• Customer handling and problem-solving skills.

• Local-area knowledge.

• Hindi and/or regional language proficiency.

• Basic knowledge of data collection and reporting.

Key Performance Indicators (KPIs)

• Number of field visits completed.

• Target achievement.

• Accuracy of data/document collection.

• Customer/partner satisfaction.

• Timely submission of reports.

• Resolution time for field issues.

• Attendance and route/visit compliance.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 1 - 3 years of experience.