• Managed and led a team of sales executives to achieve monthly and quarterly business targets.
• Responsible for team performance, productivity, and daily activity tracking.
• Planned and executed sales strategies to increase customer acquisition and business growth.
• Monitored team KPIs, sales performance, and conversion ratios.
• Conducted regular team meetings, provided coaching, and motivated team members to achieve targets.
• Handled merchant acquisition, onboarding, and relationship management.
• Ensured proper execution of Paytm products and services in the assigned territory.
• Identified new business opportunities and maintained strong relationships with merchants and customers.
• Prepared daily, weekly, and monthly performance reports and shared updates with management.
• Coordinated with internal teams to resolve operational and customer-related issues.
• Trained new team members on sales processes, product knowledge, and company policies.
• Ensured compliance with company guidelines and maintained high standards of customer service.