Field Sales Executive / Customer Relationship Officer (CRO)
Company: Swaseva Private Limited
Job Type: Full-Time
Work Type: 100% Field Job
Working Hours: 7:00 AM to 3:00 PM
Salary: ₹18,000 – ₹25,000 + Performance-Based Incentives
Experience: 8–10 Months to 2–3 Years
Age: 28 Years & Above
Job Description
Swaseva Private Limited is looking for experienced and responsible Field Sales Executives / Customer Relationship Officers (CRO) for field-based sales, customer relationship management, and business compliance services.
The selected candidate will be responsible for visiting customers/business owners, generating leads, explaining company services, maintaining customer relationships, and achieving assigned sales targets.
Key Responsibilities
• Conduct regular field visits and meet potential customers/business owners.
• The job involves approximately 40–50 km of daily field travel, depending on the assigned territory and business requirements.
• Generate leads and convert prospects into customers.
• Handle customer queries and maintain professional customer relationships.
• Promote and explain company services related to business registrations and legal compliances.
• Work on services such as:
• GST Registration
• MSME Registration
• Shop & Establishment Act / Shop Act
• Food Licensing / FSSAI
• Other business registration and compliance-related services
• Maintain proper customer follow-up.
• Achieve daily, weekly, and monthly sales targets.
• Maintain proper records of customer visits, leads, follow-ups, and sales activities.
• Coordinate with the internal team for customer requirements and service completion.
• Manage assigned customers and territory properly.
• Coordinate with team members and support team management whenever required.
• Submit regular work and sales reports to the reporting manager.
Candidate Requirements
• Minimum 28 years of age.
• Minimum 8–10 months of work experience.
• Candidates with 1–3 years of experience can also apply.
• Experience in Sales, Field Sales, Marketing, Business Development, Customer Relationship, or any relevant field is preferred.
• communication and customer-handling skills.
• Basic knowledge of smartphones, WhatsApp, and digital applications.
• Must be comfortable with 100% field work and daily travel of approximately 40–50 km.
• Candidate should be target-oriented, disciplined, responsible, and professional.
• Ability to manage customers and coordinate with team members.
Training Program
After selection, the candidate will receive a 5-day training program before/at the start of field responsibilities:
3 Days – Online Training
• Company introduction and profile
• Product/service knowledge
• Sales process and customer handling
• Legal compliance services
• Basic reporting and work process
2 Days – Offline Field Training
• Practical field training will be provided by company-appointed field trainers/executive trainers.
• Trainers will visit the candidate’s assigned field area.
• The candidate will receive practical guidance on customer interaction, lead generation, sales pitching, field visits, and the complete field-work process.
Salary & Incentives
₹18,000 – ₹25,000 per month + Performance-Based Incentives
Salary will depend on experience, skills, and performance.
WORKING HOURS
7:00 AM to 3:00 PM
Job Nature
100% Field Work + Customer Handling + Sales + Business Compliance Services
Why Join Us?
• Performance-based incentives
• Structured training program
• Practical field training
• Growth opportunities
• Professional work environment
• Opportunity to work in sales, customer relationship management, and business compliance services
Apply Now if you are experienced in field sales/customer handling and are comfortable with field work and daily field travel.