ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్

To ensure timely collection of EMI/overdue payments from customers, reduce overdue accounts, and maintain a healthy loan portfolio through regular customer follow-up and field visits.

Key Responsibilities

• Follow up with customers for timely EMI and overdue payments through calls and field visits.

• Visit customers and collect pending dues as per assigned targets.

• Manage allocated accounts and ensure maximum on-time collection.

• Follow up regularly on overdue, OD, SMA and hard-bucket accounts.

• Identify reasons for payment delays and work towards resolution.

• Maintain proper records of customer visits, commitments and collections.

• Ensure daily collection and field activity is updated in the system/MIS.

• Coordinate with the Branch Manager and other team members regarding difficult or high-risk accounts.

• Maintain good customer relationships while ensuring timely recovery.

• Escalate serious delinquency, skip cases and difficult accounts to the reporting manager.

• Ensure compliance with company collection policies and customer communication guidelines.

• Achieve monthly collection and recovery targets assigned by management.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 1 - 3 years of experience.