ఫీల్డ్ కలెక్షన్ ఎగ్జిక్యూటివ్

We are looking for a Field Collection Executive to join our team at INTEGRATED PERSONNAL SERVICES LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹18,000 - ₹25,500 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Field Visits: Travel daily within assigned local territories to meet with borrowers who have missed payments on loans, cash collections, credit cards, or EMIs.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th and 6 months - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 6 months - 2 years of experience.