We are looking for a confident and motivated CRM Executive to join our team. The candidate will be responsible for building strong customer relationships, handling customer queries, providing support, and ensuring customer satisfaction.
Key Responsibilities:
Handle customer calls, queries, and follow-ups.
Build and maintain strong customer relationships.
Understand customer requirements and provide suitable solutions.
Maintain customer records and update CRM systems.
Coordinate with internal teams to resolve customer issues.
Follow up with customers and ensure timely service.
Achieve assigned targets and contribute to business growth.
Requirements:
Good communication and interpersonal skills.
Customer-focused and positive attitude.
Basic computer knowledge.
Ability to handle multiple tasks and work under pressure.
Freshers and experienced candidates can apply.