కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

Job Description (JD)

Company: Tata Capital housing finance company

Position: Customer Relationship Executive (CRE)

Product: Home Loan (Digital Sales)

Location: Jamsedpur , Raipur , Ranchi , bhuvneshwar

Salary: Up to ₹20,000 to 30000 per month

Job Summary

Tata Capital is looking for a dynamic and customer-focused Customer Relationship Executive (CRE) for its Digital Home Loan Sales team. The candidate will be responsible for handling digital leads, generating sales, and assisting customers throughout the home loan process.

Key Responsibilities

- Handle digital leads and convert them into Home Loan sales.

- Contact prospective customers and explain Home Loan products.

- Understand customer requirements and recommend suitable loan solutions.

- Coordinate with customers to collect required documents.

- Follow up regularly to ensure timely loan processing and disbursement.

- Maintain accurate customer records and update the CRM system.

- Achieve monthly sales targets while maintaining high customer satisfaction.

Eligibility Criteria

- Qualification: Graduation in any discipline.

- Experience: Minimum 6 months of experience in Home Loan Sales, Banking, NBFC, or Financial Services.

- Good communication and negotiation skills.

- Basic knowledge of Home Loan products and digital sales process.

Preferred Skills

- Strong customer handling skills.

- Target-oriented approach.

- Ability to work independently and in a team.

- Good interpersonal and communication skills.

Interested candidates can apply with their updated resume.

• It is a Full Time ఫీల్డ్ అమ్మకాలు job for candidates with 6 months - 1 years of experience.