1. Business Development
Achieve monthly/quarterly chit subscription targets
Promote new chit schemes and enroll members
Build strong relationships with customers and agents
2. Operations Management
Oversee day-to-day branch activities
Conduct chit auctions and ensure transparency
Maintain proper documentation and records
3. Team Management
Lead, train, and motivate staff and field agents
Monitor team performance and productivity
Assign targets and track achievements
4. Collections & Risk Control
Ensure timely collection of installments
Handle defaulters and minimize bad debts
Maintain healthy portfolio quality
5. Customer Service
Resolve customer queries and complaints
Ensure smooth communication with subscribers
Build trust and retention
6. Compliance & Audit
Ensure adherence to chit fund regulations and company policies
Prepare for internal/external audits
Maintain statutory records