Responsible for managing and recovering overdue MSME loan accounts by conducting follow-ups, field visits, and ensuring timely collections while maintaining compliance with company policies and RBI guidelines.
Key Responsibilities:
• Handle overdue accounts (SMA & NPA cases).
• Conduct customer follow-ups through calls and field visits.
• Achieve monthly collection targets.
• Maintain collection MIS and daily reporting.
• Coordinate with legal team for recovery actions if required.
• Ensure professional and compliant recovery practices.
Requirements:
• Graduate (preferred).
• 1–3 years experience in loan collection (MSME preferred).
• Strong communication and negotiation skills.
• Willingness to travel for field recovery.