Assist the Manager in developing and executing operational plans to achieve organizational goals.
Supervise and guide team members to ensure high-quality performance and productivity.
Monitor daily operations and resolve issues to ensure smooth workflow.
Prepare performance reports, analyze data, and provide actionable insights to management.
Support in budgeting, forecasting, and cost control activities.
Maintain strong communication with internal teams, clients, and external partners.
Ensure compliance with company policies, health & safety regulations, and quality standards.
Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.
Handle escalated customer or operational issues with professionalism and promptness.
Train, motivate, and evaluate employees to promote a positive work culture.