We are looking for an Service engineer to join our team .
Role Overview: Battery will play a key role in the installation, servicing, troubleshooting, and maintenance of leased batteries. You will be the first point of contact for any technical issues reported by customers and will ensure smooth, safe, and timely resolution. Prior battery-specific expertise is not mandatory, but a technical background and willingness to undergo structured training is essential.
Key Responsibilities:
• Troubleshooting & Repair: Diagnose battery-related issues and perform on-site repairs or replacements as per company procedures.
• Preventive Maintenance: Conduct regular health checks and preventive maintenance on batteries to reduce downtime.
• Customer Support: Coordinate with E-Rickshaw owners to schedule inspections and provide technical support in a professional manner.
• Documentation: Maintain accurate service records, issue logs, and spare part usage reports. • Collaboration: Work closely with the central service team to escalate complex issues and follow through until resolution.
Note: Selected candidates will undergo structured technical training on battery technology, field diagnostics, safety protocols, and service operations prior to deployment. Continuous learning opportunities will be provided to enhance technical capability and career growth.
Interested candidates may share their updated resume at hr@veelomobi.com