Urgent Hiring for Site Supervisor (Service Engineer)
Department: Operations
- Location: Dahej @ Reliance Site
- Reporting To: Operations Manager / Service Head
Qualification:
- Minimum ITI – Electrical (Diploma in Electrical/Electronics preferred)
- Local candidate required with fluency in Gujarati language
Experience:
- Fresher to 2 year of relevant experience
- Experience with tea/coffee vending machines preferred
Other Requirements:
- Must have a bike with valid driving license
- Should have strong local area knowledge and network
- Ability to hire and train local machine operators
Compensation:
- CTC: ₹20k to 30k per month
- Travel Allowance (TA): ₹4,000/- per month
Roles and Responsibilities:
1. Machine Servicing & Troubleshooting
- Attend breakdown/service calls from customers
- Diagnose faults, perform repairs, cleaning, and preventive maintenance.
- Ensure machine is always in working condition and ready for dispensing
- Monitor daily machine cleaning logs submitted by operators
2. Operator Training & Management
Train operators on:
- Machine handling and cleaning
- Beverage preparation process
- Appearance, hygiene, safety, communication, and body language
- Hire and manage local operators as needed
- Supervise operator performance and grooming standards
3. Customer Coordination & Relationship Management
- Coordinate with customer admin teams, CREs, and service engineers
- Build and maintain strong relationships with clients
- Be readily available for addressing customer concerns or escalations
4. Inventory & Documentation
- Track and manage spare parts, stock, and material consumption
- Maintain proper documentation for spares, daily reports, and service logs
- Submit daily/weekly/monthly reports as per company and customer requirements
5. Demo & Installation Support
- Assist in machine installations and conduct product demonstrations
- Ensure smooth handover and training during new deployments