Social Media Executive
Location: Iskon, Ahmedabad (On-site)
Experience: 1 to 3 Years
Shift Timing: 12 PM to 9 PM
Note: Experience with Meta Pixel, Events Manager, conversion tracking, and basic campaign attribution is a must.
Job Summary
We are looking for a creative and results-driven Social Media Executive to manage and grow our social media presence and support paid social media campaigns. The ideal candidate should have hands-on experience in social media management, content creation, Meta Ads, audience engagement, and performance analytics.
Key Responsibilities
· Develop and execute social media strategies aligned with business and marketing objectives.
· Manage day-to-day activities across platforms such as Instagram, Facebook, LinkedIn, X (Twitter), and YouTube.
· Create, curate, and publish engaging social media content, including posts, reels, stories, carousels, and videos.
· Prepare and maintain a social media content calendar to ensure consistent and timely publishing.
· Write compelling captions, post copy, hashtags, and other social media content.
· Plan, set up, manage, and optimise Meta Ads campaigns across Facebook and Instagram.
· Conduct audience research and create relevant Meta Ads audiences, custom audiences, lookalike audiences, and retargeting campaigns.
· Monitor Meta Ads performance and optimise campaigns based on CTR, CPC, CPM, CPL, conversions, ROAS, and other relevant KPIs.
· Coordinate with graphic designers, video editors, content writers, and other teams to develop social media and advertising creatives.
· Monitor social media trends, competitor activities, industry developments, and emerging content formats.
· Engage with followers, respond to comments and messages, and support community management.
· Track and analyse organic and paid social media performance using platform analytics and reporting tools.
· Prepare regular performance reports covering reach, engagement, followers, website traffic, leads, conversions, and paid campaign performance.
· Identify opportunities to improve engagement, reach, brand visibility, lead generation, and audience growth.
· Conduct A/B testing of ad creatives, copy, audiences, placements, and campaign objectives to improve campaign performance.
· Coordinate with the marketing and sales teams to ensure social media-generated leads are properly tracked and followed up.
· Conduct hashtag, audience, competitor, and content research to improve organic and paid performance.
· Ensure all social media communication and advertising follows the company's brand guidelines and tone of voice.
Required Skills
· 1–3 years of hands-on experience in social media management and digital marketing.
· Strong knowledge of major social media platforms, particularly Facebook, Instagram, and LinkedIn.
· Hands-on experience with Meta Ads Manager and managing Facebook/Instagram advertising campaigns.
· Good understanding of campaign setup, targeting, retargeting, audience creation, budget allocation, bidding, ad placements, and campaign optimisation.
· Ability to analyse Meta Ads performance using metrics such as CTR, CPC, CPM, CPL, conversion rate, and ROAS.
· Experience with Meta Pixel, Events Manager, conversion tracking, and basic campaign attribution is a must.
· Strong copywriting and content-writing abilities.
· Excellent written and verbal communication skills.
· Understanding of social media analytics and key performance metrics.
· Basic knowledge of tools such as Canva, Meta Business Suite, Google Analytics, and social media scheduling platforms.
· Ability to identify trends and convert them into relevant content ideas.
· Strong organisational and time-management skills.
· Creative mindset with attention to detail.
· Ability to work independently as well as collaboratively with cross-functional teams.
Preferred Qualifications
· Bachelor's degree in Marketing, Communications, Journalism, Mass Communication, or a related field.
· Experience managing social media accounts for B2B, B2C, SaaS, IT, or service-based businesses is a plus.
· Experience in lead-generation campaigns through Meta Ads will be an advantage.
· Experience with short-form video content, reels, and social media campaigns.
· Basic understanding of SEO, Google Ads, and broader digital marketing is preferred.
Key Performance Indicators (KPIs)
· Social media reach and impressions
· Engagement rate
· Follower/audience growth
· Content performance
· Website traffic from social channels
· Leads and conversions generated through social media
· Meta Ads CTR, CPC, CPM, CPL, conversion rate, and ROAS
· Cost per lead/acquisition
· Community engagement and response rate
· Consistency and quality of content publishing
· Overall contribution to brand awareness and lead generation