Showroom Sales Executive

We are looking for a Customer Care Executive who can professionally handle customer inquiries, showroom visitors, and after-sales support. The candidate should possess excellent communication skills, customer-handling abilities, and a customer-focused approach to ensure a positive customer experience.

Key Responsibilities

• Planned, created, and scheduled content across YouTube, Instagram, Twitter, and Facebook for a media production brand.

• Developed consistent brand messaging that strengthened audience recognition and online reputation.

• Attend and assist walk-in customers at the showroom.

• Handle customer inquiries through phone calls, emails, WhatsApp, and social media platforms.

• Provide accurate information about products, pricing, availability, and company services.

• Maintain customer records and update customer databases.

• Prepare daily customer inquiry and follow-up reports.

• Ensure excellent customer satisfaction and maintain professional relationships.

• Streamlined the content production pipeline, ensuring all deliverables met brand standards and were published on schedule.

Qualification

• Graduate in any discipline.

• Customer service or front desk experience will be preferred.

• Good experience in handling Social Media.

• It is a Full Time డిజిటల్ మార్కెటింగ్ job for candidates with 1 - 6 years of experience.