Managing website orders on a daily basis
Checking new orders and verifying customer/order details
Maintaining Excel/Google Sheets for orders, inventory, sales, dispatches, returns, etc.
Preparing orders for dispatch
Coordinating with courier/logistics partners
Generating shipping labels/invoices
Updating order status on the website
Tracking dispatched orders and deliveries
Handling RTOs, returns and exchanges
Maintaining stock records
Updating inventory on the website
Basic data entry and computer work
Preparing daily/weekly sales and order reports
Coordinating with you regarding pending/problematic orders
Keeping all backend records organised