An E-commerce Executive should know how to handle online products and orders efficiently.
Basic Skills
* Good knowledge of computers and the internet
* Basic knowledge of MS Excel / Google Sheets
* Email and WhatsApp communication skills
* Hindi and basic English communication
E-commerce Work Knowledge
* Knowledge of platforms like Amazon, Flipkart, and Meesho
* Product listing and uploading
* Managing product titles, descriptions, and images
* Order processing and tracking
* Handling returns and replacements
* Managing customer support.
Sales & Marketing
* Understanding of increasing online sales
* Managing offers, discounts, and promotions
* Basic knowledge of social media or digital marketing.
Inventory & Reporting
* Updating stock/inventory
* Preparing daily sales reports
* Dispatch coordination
Experience / Qualification
* Minimum graduate
* Experience in e-commerce or sales will be preferred