Job Title: Voice Process Executive (Customer Support)
Job Description: We are hiring Voice Process Executives to handle outbound calls, assist customers, and provide support regarding products/services. The candidate should have strong communication skills and customer-handling skills.
Key Responsibilities:
Handle outbound customer calls professionally
Resolve customer queries and provide correct information
Maintain call quality and follow the company process
Update customer details in the system/CRM
Achieve daily/weekly targets
Requirements:
Good communication skills in Malyalam/Telugu (as required)
Basic computer knowledge
Customer-friendly attitude
Freshers/Experienced candidates can apply
Preferred Skills:
Good listening and problem-solving skills
Ability to work in rotational shifts
Teamwork and positive attitude