A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
13,000 - 20,000 /నెల
Talktel Solutions & Services Private Limited
థౌజండ్ లైట్స్, చెన్నై
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 4 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Contact customers via phone to collect past due accountsNegotiate payment plans and settlements with customersMaintain accurate records of all interactions and payment agreementsUpdate customer account information and payment status in the systemMeet or exceed monthly collection targetsHandle customer objections and provide solutions to resolve their debtsAssist customers in setting up payment arrangements and provide follow-upRefer complex cases to senior staff or legal team as necessaryJob Requirements:
The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
