Voice Process Executive

We are looking for a Voice Process Executive to join our team at Pace Setter Business Solution Private Limited to handle customer calls, provide exceptional support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 10,500 - ₹ 15,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Language requirement- Bengali/ Hindi/English

Each process have different language requirements mostly Bengali & Hindi Language.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.