Voice Process Executive

We are looking for a Voice Process Executive to join our team Instant IT Technology to handle calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive In Hand Salary and opportunities for growth. We also offer attractive Referral Bonuses!

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

• 10 - 12 Days of training will be provided

Job Requirements:

The minimum qualification for this role is 2nd PUC/Diploma in education and good Tamil speaking skills. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Days Working and Rotational Week-offs.

Please Share us your resume to our number on WhatsApp or Walk-in Directly to our office.
Location - Second Floor, 860, General Thimmaiah Rd, Vijayanagar 1st Stage, Mysuru, Karnataka 570017 (Trends building, 2nd Floor)

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.