Job Title: Customer Support Executive ( voice process)
Location: Tin Factory, Bangalore
Interview location: Jayanagar
Salary: 18,000 to 20,000 (In Hand) +22,000 to 24,000 CTC
Work from home after 3 months along with Laptops
Job Summary:
We are looking for a Customer Support Executive for Voice process to join our team in Tin Factory, Bangalore. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication and problem-solving.
Roles and Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner.
Assist customers with inquiries related to products, services, orders, billing, and complaints.
Log all customer interactions accurately in the system.
Key Requirements:
Minimum qualification: PUC (12th pass) or any Graduate.
Good communication skills in English, Kannada and any regional languages
Basic computer knowledge and typing skills.
Work Details:
Working Days: 6 days Of working and 1 rotational week off
Shift timings: For Males- 6 AM to 11.30 PM (any 9 hrs of work)
For Females - 6am to 7 pm between that 9 hours work