Key Responsibilities:- Deliver excellent verbal and written communication with customers.
- Provide technical troubleshooting and support.- Investigate and resolve customer concerns efficiently
- Ensure end-to-end resolution by collaborating with different teams.
- Escalate and follow up on unresolved issues via phone and email.
Skills and Requirements:- At least 6 months of experience in a voice-based international process.- Strong understanding of computer networking and troubleshooting.- Good critical thinking and decision-making abilities.- Basic knowledge of MS Office and telecom basics
.Perks and Benefits:- Competitive salary ranging from ₹3.6L to ₹5L (depending on experience).- 24x7 shift allowance and split week-offs.- Company-provided transportation.