A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
13,500 - 20,000 /నెల
Sekyo Innovations Private Limited
పీరాగర్హి, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Handle customer interactions via chat, email, and inbound/outbound calls
Provide support to domestic and international customers in a professional manner
Resolve customer queries, complaints, and service requests within defined SLAs
Maintain accurate records of customer interactions and resolutions
Escalate complex issues to relevant departments when required
Ensure customer satisfaction through timely follow-ups and effective communication
Adhere to company policies, quality standards, and compliance guidelines
