We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Nextgen Manpower Solutions The role offers ₹18000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to [Edtech]. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Make outbound calls to potential and existing customers
Explain products/services and convert inquiries into sales
Generate and qualify leads
Follow up with customers regularly
Maintain accurate customer data and call records
Achieve monthly sales targets
Coordinate with the internal sales team when required
Job Requirements:
• Daily call targets
• Lead conversion
• Revenue generation
• Customer follow-up effectiveness
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Eligibility Criteria
• Minimum Qualification: 12th Pass / Graduate
• Experience: 0–2 years (Freshers can apply)
• Good communication and convincing skills
• Languages:- English and Hindi
• Basic computer knowledge
• Target-oriented mindset