We are looking for a Travel Consultant to join our team at Lets Go Holidays
(opc) Private Limited to handle customer calls, provide exceptional customer
support and resolve queries related to [••industry_label••]. The role offers an
attractive in-hand salary of ₹15000 - ₹30000 and opportunities for growth.
Key Responsibilities:
• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex
issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 3 years of
experience. You will be responsible for addressing customer queries, solving
complaints and escalating complex issues when necessary. The candidate should be
comfortable with 6 days working during the Day shift.