JD Telecaller:-
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound calls and respond to customer queries professionally.
Generate leads and schedule follow-ups for the sales team.
Provide accurate information about products/services.
Maintain daily call records, customer details, and follow-up status in CRM or Excel.
Follow up on pending inquiries and inactive customers.
Collect customer feedback and share with the sales team.
Coordinate with internal teams when required.