We’re Hiring – Team Lead (Voice - Customer Support)
Are you an experienced Customer Support professional ready to take the next step in your career?
We’re looking for a Team Lead for our E-commerce Inbound Voice Process in Nagpur!
✨ Role Highlights:
Minimum 3 years of experience in Customer Service (Voice)
Must have at least 1 year of TL experience (on papers)
Strong understanding of KPI, KRA, Attrition, Shrinkage, Occupancy, CSAT, DSAT, SLA, AHT
Work Mode: Work from Office
Location: Nagpur
CTC: Up to ₹4.3 LPA
Shift: Rotational
Working Days: 5 Days (2 rotational offs)
Qualification: Only Graduates
Joiners: Immediate
If you have a passion for leading teams and driving performance in a fast-paced environment, we’d love to hear from you!
📞 Contact: Varsha – 9251688428