Telecalling Executive

Job Title: Telecaller Executive
Company: Emoneeds
Location: Gurugram
Experience Required: 1–2 Years (Inbound digital Sales Experience)
Reporting To: Inside Sales Manager
Employment Type: Full-Time

Role Overview

We are looking for a motivated and target-driven Inside Sales Executive responsible for handling inbound and outbound leads, counseling prospects about our services, and closing deals effectively.

The candidate should have strong communication skills, follow-up discipline, and a consultative selling approach suited for the mental health domain.

Key ResponsibilitiesLead Handling & Conversions

• Call and follow up on inbound digital leads

• Conduct outbound calling for follow-ups and reactivation

• Understand patient requirements and recommend suitable plans

• Close sales and achieve monthly revenue targets

Follow-Up & Pipeline Management

• Maintain structured follow-up process

• Ensure quick response time to new leads

• Update CRM regularly with call notes and status

Coordination

• Coordinate with counselors for consultation scheduling

• Work closely with Inside Sales Manager on target achievement

• Support renewal conversations when required

Requirements

• 1–2 years of experience in tele-sales / service-based sales

• Strong communication and persuasion skills

• Ability to handle rejection and maintain follow-up discipline

• Basic CRM knowledge preferred

• High empathy and patient-sensitive communication approach

Application: Please share your resume at hr@emoneeds.com.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 2 years of experience.