టెలికాలింగ్ ఎగ్జిక్యూటివ్

Key Responsibilities

• Make outbound calls to customers for vehicle service reminders.

• Inform customers about service offers, promotions, and packages.

• Book service appointments and coordinate with the service team.

• Handle customer queries related to vehicle servicing.

• Maintain customer records and follow-up details in the CRM system.

• Escalate complex issues to the Team Leader or Service Manager.

• Ensure excellent customer service and professional communication.

• Achieve daily call and appointment booking targets.

Required Skills

• Telecalling / Customer Service

• Outbound Calling

• Appointment Scheduling

• Customer Follow-up

• Good Communication Skills (Hindi, English & Marathi)

• Customer Relationship Management (CRM)

• Basic Computer Knowledge (MS Office)

• Telephone Etiquette

• Customer Handling

• Follow-up & Coordination

Preferred Background

Candidates with experience in Automobile Service Calling, Service Reminder Calls, Customer Care, Service Booking, or After-Sales Support will be preferred.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 6+ years Experience.