CreditMantri is a Series-B funded, Chennai headquartered Fintech, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non- traditional data sources.
We have over 2 million users, work with 40+ lenders and have seen strong training. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders – consumers on one side and lenders on the other.
· Explain and counsel customers to repay the overdue – Banking products
· Ensure 100% 1st call to customer within 12 hours
· Achieve collections parameters as per the company standard
· Understand credit concerns customers have when their loan or credit card gets rejected
· Introducing CreditMantri and describing the services we do
· Provide Service Plan options on how customers can improve their score and become loan eligible
· Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus
· Explaining about Credit and Cibil Score to the customer.
Eligible Criteria
· Any Graduate
· Should be fluent in English and Hindi (Mandatory). Multilingual would be an added advantage.
· Should have knowledge of loan and credit products
· Understands management by metrics and is result oriented.
· Passionate about customer interaction.
· Enjoy working in a start-up environment.
· Ability to prioritize tasks in hand and comfortable working in a collaborative team environment.
1. No Night Shift (Only General shift 9:30am -6:30 pm)
2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000)
3. Providing DRA Certification
4. Half Yearly Increment & Annual Increment
5. Salaries paid on time
6. Freshers will be preferred
Interested Candidates please kindly contact me at the below mentioned number
Monica – 9790850988