Make outbound calls to prospective and existing customers as per assigned data
Explain company products/services clearly and accurately
Generate and qualify leads for sales or operations teams
Follow up with customers for documentation, confirmations, or reminders
Maintain accurate call records, customer details, and follow-up status
Handle customer queries, concerns, and objections professionally
Achieve daily/weekly/monthly calling and conversion targets
Ensure compliance with company policies, scripts, and regulatory guidelines
Coordinate with internal teams for smooth processing of cases
Maintain confidentiality of customer and company information.
Role: Customer Support Executive.
Industry Type: NBFC (Micro Finance)
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: Banking Operations
Education
UG: Any Graduate