Telecaller Outbound

We are Hiring for Telecalling

Airtel Co.

Fresher and Experienced both can apply

Salary 8k to 9k Salary after deducting pf and esic

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th and Graduation.The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to aWorking Daysweek during the Day shift.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.