Telecaller

We are looking for a Tele Caller to join our team .

Key Responsibilities:

• Making and Handle calls in a professional and efficient manner

• Address queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of telephonic interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th and 0 -2 years Experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.