Job Description – DRA Tele caller
Position: Debt Recovery Tele caller (DRA)
Locations: Santacruz, Vashi, Kalyan, Nagpur, Aurangabad & Kolhapur
Job Responsibilities:
Make outbound calls to customers for overdue payment recovery.
Follow up with customers for pending payments.
Communicate payment details and resolve customer queries.
Negotiate and encourage customers to clear outstanding dues.
Achieve daily and monthly recovery targets.
Maintain proper records of customer interactions.
Requirements:
Experience in debt recovery or tele-collection preferred.
Good communication and convincing skills.
Ability to handle customers and achieve targets.
Basic computer knowledge.
Immediate joiners preferred.
Salary: As per experience + Incentives.