Job Responsibilities
Handle hardcore overdue and delinquent loan accounts.
Make outbound calls for recovery of pending dues.
Follow up with defaulters for outstanding payments.
Negotiate repayment plans and payment commitments.
Handle difficult customers and achieve recovery targets.
Maintain daily calling and collection reports.
Candidate Requirements
1–3 years of experience in Tele Collection / Debt Recovery.
Experience handling high-delinquency accounts preferred.
Strong convincing and negotiation skills.
Ability to handle difficult customers.
Target-oriented with a strong recovery mindset.
Good communication skills.