A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 12,000 /నెల
Swastik Enterprises
పలాసియా, ఇండోర్
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
ఫుల్ టైమ్
సంప్రదించండి
We are looking for a job Telecaller to join our team Swastik Enterprises . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking & Finance Industry. The role offers 10000/- to 12000/- In Hand Salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Minimum 12th pass . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.
