We are looking for a Telecaller to join our team at Stafkind Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to finance. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.
Salary : 15000/-+ INCENTIVES
Identification: Virtual ID card will be given
Trainings: 5 days
(Product and process related Training)
100% selection in Trainings with Zero Investment
SUPPORT: Mentors will be provided for newly joined Candidates in OJT what's app group
NO FEES AND NO INVESTMENT
Regards,
RECRUITMENT DEPARTMENT
STAFKIND SERVICES