A Telecaller is responsible for communicating with customers over the phone to promote products or services, generate leads, answer inquiries, and provide customer support.
Telecaller Job Description:
Make outbound and receive inbound calls.
Explain products or services to customers.
Generate leads and follow up with potential customers.
Handle customer queries and resolve basic issues.
Maintain accurate records of calls and customer information.
Achieve daily or monthly calling and sales targets.
Communicate professionally and politely with customers.