A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 18,000 /నెల
S A Enterprises
ఇంటి నుండి పని
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
ఇంటి నుండి పని
ఫుల్ టైమ్
We are looking for a Telecaller to join our team at S A Enterprises. The role offers ₹ 15,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: • Manage incoming and outgoing calls in a professional manner. • Respond to customer inquiries, complaints and concerns with a problem-solving mindset. • Log customer interactions and track follow-ups. • Offer timely and relevant solutions to resolve customer issues. • Collaborate with team members to escalate and address more complex concerns. • Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
