టెలికాలర్

**Job Title:** Telecaller – Customer Support

**Job Summary:**

We are looking for a friendly and customer-focused Telecaller to handle inbound and outbound calls, assist customers with their queries, and provide excellent support. The ideal candidate should have good communication skills, patience, and a positive attitude.

**Key Responsibilities:**

* Answer incoming customer calls professionally.

* Make outbound calls for follow-ups and customer assistance.

* Resolve customer queries and complaints promptly.

* Provide accurate information about products and services.

* Maintain records of customer interactions and update the database.

* Escalate complex issues to the appropriate team when necessary.

* Achieve daily call handling and customer satisfaction targets.

* Ensure a positive customer experience during every interaction.

**Requirements:**

* Minimum qualification: 10+2 or Graduate.

* Good verbal communication skills.

* Basic computer knowledge.

* Ability to handle customers politely and professionally.

* Strong problem-solving and listening skills.

* Previous customer support or telecalling experience is preferred but not mandatory.

**Skills:**

* Excellent communication

* Active listening

* Customer service orientation

* Time management

* Teamwork

* Basic MS Office and data entry skills

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.