We are looking for a motivated and confident Telecaller to handle outbound calls. The role involves generating leads, providing information to customers, and ensuring excellent customer service.
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Key Responsibilities:
Make outbound calls to potential customers to promote products/services.
Explain product features, benefits, and pricing to customers.
Maintain records of calls, customer information, and feedback.
Generate leads and set up appointments for the sales team.
Follow up with interested customers and maintain good customer relationships.
Achieve daily/weekly/monthly targets for calls and conversions.
Ensure compliance with company policies and procedures during calls.
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Required Skills & Qualifications:
Minimum qualification: 12th Pass
Good communication skills in English/Hindi
Confident, polite, and customer-oriented approach.
Basic computer knowledge (MS Office, CRM tools).