A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 20,000 /నెల
Om Company
పశ్చిమ్ విహార్, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
Full Time
We are looking for a Telecaller to join our team at Om Company. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to calling Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6 month experience. The role involves resolving customer complaints, providing right infox problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
High Demand
