We are looking for a Tele-Caller to join our team National Institute of Securities Markets [NISM]. This role involves handling calls, providing exceptional customer support, MIS Preparation and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
MIS Preparation
Job Requirements:
The minimum qualification for this role is Graduate and 2 year Experience in Sales. You will be responsible for Calling, Answering to phone calls, and MIS Preparation .