Telecaller

Sr. Telecaller

Role Overview

The Senior Telecaller will handle experienced-level customer communication, lead conversion, and support the telecalling process with stronger sales and coordination capabilities.

Key Responsibilities

• Handle important customer calls, follow-ups, and conversion-focused communication.

• Support promotional calling campaigns and customer retention activities.

• Maintain accurate call records, follow-up plans, and reporting discipline.

• Coordinate with junior telecallers or team members for better output and
consistency.

• Assist in converting inquiries into store visits, appointments, and sales opportunities.

Requirements

• Minimum 3 years of experience in telecalling, lead conversion, or customer calling roles.

• Strong communication, persuasion, and relationship management skills.

• Ability to handle senior-level customer interactions confidently.

• Responsible, target-driven, and able to guide calling processes effectively

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 6 years of experience.